As a retail jeweller, what problems does 247CadControl solve?

It removes the usual back-and-forth and scattered communication that slows commissions down. You can capture a brief, keep revisions and approvals in one place, and move from CAD to visuals to manufacture using a single workflow. Fewer missed details, clearer client updates, and more predictable delivery.

How does the dedicated project manager help my shop?

You get a workflow co-ordinator who helps keep each job moving through the stages and makes sure the latest notes, files, and decisions are used. This reduces the time you spend chasing updates, prevents duplicated revisions, and makes it easier to give clients confident timelines.

Will this actually help us close more sales?

Yes. Photo-realistic visuals remove doubt, speed up decisions, and turn bespoke into a confident, fast, easy yes from customers. Existing clients are converting 93% from design video to sale, usually within 24 hours.

Do we lose control by outsourcing?

No. You keep your customer, your pricing, and final approval. We handle the complexity behind the scenes while you maintain full visibility through your control hub.

Why not just do all of this in-house?

Because building it yourself means staff, time resource, expensive software, extra skill sets, delays, and fixed costs. 247CadControl gives you the same selling power without the overhead, risk, or management burden.

How does this protect our margins?

Fewer revisions, faster approvals, live pricing, and fewer errors mean more completed commissions and less waste. One workflow, one approved version, one clear record — no lost messages, no wrong files.

Privacy Policy | 247CadControl

1. Introduction

247 Diamonds Ltd, trading as 247CadControl ("we", "us", "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at 247cadcontrol.com and our trade services platform.

We are registered in England and Wales, and our registered office is located in Bourton-on-the-Water, Gloucestershire, United Kingdom. For the purposes of data protection legislation, we are the data controller.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, phone number, company name, business type, and trade references when you register for an account
Contact Information: Details you provide when contacting us via forms, email, or telephone
Order Information: Details of jewellery designs, CAD files, specifications, and project requirements
Payment Information: Billing details and transaction history (payment card details are processed securely by our payment providers)
Communications: Records of correspondence between you and our team

2.2 Information Collected Automatically

When you access our platform, we automatically collect:

IP address and device identifiers
Browser type and operating system
Pages visited and time spent on our platform
Referring website addresses
Click patterns and navigation data

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide CAD modelling, rendering, production tracking, and manufacturing services
Account Management: To create and manage your trade account
Communication: To respond to enquiries, provide updates on orders, and send service-related notifications
Platform Improvement: To analyse usage patterns and improve our services
Marketing: To send promotional communications (with your consent) about new services, features, and industry updates
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To detect, prevent, and address fraud, security breaches, and technical issues

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Contract Performance: Processing necessary to fulfil our contractual obligations to you
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and marketing
Consent: Where you have given explicit consent for specific processing activities
Legal Obligation: Processing necessary to comply with legal requirements

5. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who assist in delivering our services, including manufacturing partners, payment processors, and IT service providers
Business Partners: Trusted partners involved in fulfilling your orders, subject to confidentiality agreements
Legal Requirements: Authorities when required by law, court order, or to protect our legal rights
Business Transfers: In connection with any merger, acquisition, or sale of company assets

Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

SSL/TLS encryption for data transmission
Secure servers and firewalls
Access controls and authentication procedures
Regular security assessments and updates
Staff training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations (typically 7 years for financial records)
Resolve disputes and enforce agreements
Support business operations and analysis

Design files and project data are retained for a reasonable period to support ongoing service delivery and potential reorders, unless you request deletion.

8. Your Rights

Under UK data protection law, you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data in certain circumstances
Restriction: Request limitation of processing in certain circumstances
Portability: Request transfer of your data to another service provider
Objection: Object to processing based on legitimate interests or for marketing purposes
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

9. Cookies Policy

Our website uses cookies to:

Essential Cookies: Enable core functionality such as security, account access, and preferences
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Track visitors across websites to display relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

10. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are designed for trade professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: sarah@247diamonds.com
Phone: +44 (0) 1451 823050
Address: 247 Diamonds Ltd, Bourton-on-the-Water, Gloucestershire, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: ico.org.uk